Session:
Thursday, 27 March 2014 - 3:00pm to 4:30pmFriday, 28 March 2014 - 9:00am to 10:30amRoom:
111
Facilitator:
Gouveia, Antonio
Presenter:
ACPE UPN: 0475-0000-14-013-L04-P. A knowledge based activity.
Abstract
As reimbursements fall and costs for services climb, organisations are forced to follow the painful motto of doing more with less. Hospital pharmacy, the central link in the medical management of patients, must also participate to the global effort to meet this challenge. For this reason, it must be organised in such a way to allow the development of clinical pharmacy or the "optimal use of the pharmaceutical and biomedical judgment and knowledge of the pharmacist in order to improve the efficiency, safety and accuracy with which drugs should be used for the treatment of patients”.
A solution could be the adaptation of industrial business process improvement (BPI) methods into the healthcare setting.
During this seminar, a chief pharmacist will first explain how hospital pharmacy can be transformed to meet the above challenges and how this can contribute to the development clinical pharmacy services. Then a chief clinical pharmacist will discuss how clinical pharmacy services can be efficiently developed, taking into account strategic planning, different models of practice, metrics and research. Several examples will be provided and perspectives will be discussed.
Teaching Goals:
- to demonstrate the evidence for (re-)engineering clinical pharmacy services,
- to demonstrate the importance of using a robust and scientific methodology for re-engineering services.
Learning Objectives:
After the presentation the participant should be able:
- to describe the principles of (re)-engineering hospital pharmacy practice that enable a successful development of clinical pharmacy practice,
- to understand the key issues for success and possible pitfalls,
- to start thinking about a re-engineering project.
