Linked to EAHP Statements
Section 1 - Introductory Statements and Governance: Statements 1.2, 1.7
Section 4 - Clinical Pharmacy Services: Statements 4.3, 4.5
Section 5 - Patient Safety and Quality Assurance: Statements 5.2, 5.11

ACPE UAN: 0475-0000-21-003-L04-P. A knowledge-based activity.

Abstract
Digitalisation is everywhere. May it be in our private life with – for example - a smartphone nowadays being able to control and monitor (nearly) every aspect of our life, even influence our social interactions. Looking at the impact of digitalisation in health care, one can recognise many different faces: monitoring patients' wellbeing via computers or wearables with automatic data transmission, distant diagnosis via video calls or electronic decision support with sophisticated algorithms and self-learning machines. Somewhat scary, isn't it? Digitalisation as an unstoppable revolution in health care can provoke questions, even induce fears. Will we leave the patient behind, with personal interactions and attention being substituted by diagnosing robots? Are all patients – considering that our population is getting older! – confident with and happy to use digital tools during their patient journey? Are we as hospital pharmacists' representative of the overall health care workforce, who are already equipped with digital competences to thoroughly understand and use all potentials coming with health care digitalisation? Will we still be needed?

Learning objectives
After the keynote, participants should be able to:
• recall examples of major changes in health care, hospitals and hospital pharmacy driven by digitalization;
• critically appraise opportunities and challenges introduced by digitalisation in health care;
• state examples of future digitalisation aspects in health care.

Educational need addressed
Digitalisation is an inevitable phenomenon in health care and a thorough understanding is a key to hospital pharmacists to positively use its potential in everyday life and to positively shape the future of hospital pharmacy.

Keywords: digitalisation, patient journey, digital competence, workforce, adaptation, pharmaceutical care, informatics, clinical decision support.